ISO Consulting Services PRODA account and myplace Provider Portal Training

These training modules include:

Module 1:

• Create account;
• Verify identity documents;
• Matching existing services;
• Link the PRODA account to myplace;

Module 2:

• The purposes of the NDIS Quality and Safeguards Commissions Portal;
• The purposes of the NDIS myplace Provider Portal;
• Description of all features of the Portal Pages;
• Description of how to view and manage your participants;
• Description of how to manage your inbox correspondence from NDIA;
• Description of how to manage your Registration Details for your organisation;
• Description of how to manage your outlet details for your organisation;
• Description of how to manage your Service Bookings with participants;
• Description of how to manage your Payment Requests with participants;
• Description of how to respond to quotations requested from NDIA to you;
• Description of how to view all of your referrals;
• Description of how to instant message any participant that you have a Service Booking with;
• Description of how to find organisations through an ABN search that you wish to link to;
• Description of how to upload any supporting documents that NDIA have requested;
• Description of how to lookup other providers within a particular location as well as your own based on services provided;
• Description of how to view participants plan and nominee details;
• Description of how to go to NDIS Quality and Safeguards Commission (NQSC) provider portal;
• Description of how to manage and maintain your organisation details;
• Description of how to request and download lists of My Participants, Service Booking and Quotes;
• Description of how to view and manage your request for service form;
• Description of how to view and manage your requests received, including Complaints and Enquiries.