ISO Consulting Services NDIS Certification Silver Package

The documents have been created in Microsoft Word or Microsoft Excel and can be edited easily to make them your own document. This package includes:

• NDIS Frequently Asked Questions (FAQ)
• NDIS-MAN-001-NDIS Policies & Procedures Manual-Certification (Core Module) including policies and procedures for:
  • Person-centred supports
  • Individual values and beliefs
  • Privacy and Dignity
  • Independence and Informed Choice
  • Violence, Abuse, Neglect, Exploitation & Discrimination
  • Governance and Operational Management
  • Risk Management
  • Quality Management
  • Information Management
  • Feedback and Complaints Management
  • Incident Management
  • Human Resource Management
  • Continuity of Supports
  • Emergency and Disaster Management
  • Access to Supports
  • Support Planning
  • Service Agreements with Participants
  • Responsive Support Provision
  • Transitions to or from the provider
  • Safe Environment
  • Participant Money and Property
  • Management of Medication
  • Mealtime Management
  • Management of Waste
• NDIS-PRC-002-Worker Handbook, including:
  • Introduction
  • Organisational Chart
  • Delegation of Authority Policy
  • NDIS Code of Conduct
  • Company Code of Conduct
  • Workplace Behaviour
  • Conflict of Interest Policy
  • Participant rights, values, beliefs, privacy and dignity
  • Incident Reporting
  • Feedback and Complaints
  • Information Security
  • Privacy & Confidentiality
  • Participant Money and Property
  • Management of Medication
  • Mealtime Management
  • Management of Waste
  • Acknowledgment

• NDIS related forms, including:
  • NDIS-FORM-001-Worker Employment Register
  • NDIS-FORM-002-Incident Report Form
  • NDIS-FORM-003-Feedback and Complaints Management Form
  • NDIS-FORM-004-Hazard Identification Report Form
  • NDIS-FORM-005-Risk Assessment Register
  • NDIS-FORM-006-Legal Requirements Register
  • NDIS-FORM-007-Strategic and Business Plan
  • NDIS-FORM-008-Internal Audit Program
  • NDIS-FORM-009-Internal Audit Report
  • NDIS-FORM-010-Management Review Report
  • NDIS-FORM-011-Feedback and Complaints Register
  • NDIS-FORM-012-Incident Register
  • NDIS-FORM-013- Conflict of Interest Report Form
  • NDIS-FORM-014- Conflict of Interest Register
  • NDIS-FORM-015-Company Induction Checklist
  • NDIS-FORM-016-Worker Performance Evaluation form
  • NDIS-FORM-017-Service Agreement
  • NDIS-FORM-018-Authority to engage an advocate
  • NDIS-FORM-019-Position Descriptions
  • NDIS-FORM-020-Participant Consent Form
  • NDIS-FORM-021-Medication Management Form
  • NDIS-FORM-022-Service and Support Schedule Form
  • NDIS-FORM-023-Initial Assessment & Support Plan
  • NDIS-FORM-034-Referral Form
  • NDIS-FORM-035-NDIS Documents Master List
  • NDIS-FORM-036-Participant’s Cash Register
  • NDIS-FORM-037-Mealtime Management Plan
  • NDIS-FORM-038-Emergency and Disaster Management Plan
  • NDIS-FORM-039-Emergency and Disaster Drill Report
  • NDIS-FORM-040-Service Environment Inspection Checklist
• Information for Participants (welcome pack) including:
  • NDIS-PRC-001-Participant Handbook including:
    • Introduction
    • Feedback and Complaints Policy
    • Privacy & Confidentiality Policy
    • Participant Consent Policy
    • Culture, Diversity, Values and Beliefs Policy
    • Violence, Abuse, Neglect, Exploitation & Discrimination Policy
    • Decision-making Policy
    • Right to access an advocate Policy
    • Conflict of Interest Policy
    • Transitions to or from the provider Policy
    • Participant’s Money and Property Management Policy
    • Provider Contact details
    • Acknowledgment
  • Participant letters
  • Easy read participant letter – July 2019
  • NDIS Commission – Overview
  • Participant Information pack – Full version
  • NDIS-FORM-003-Feedback and Complaints Management Form
• NDIS Certification Package User Manual